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Home / Solutions / Extended Service Coverage (ESC)

Extended Service Coverage (ESC)

esc service

If your operation depends on continuous and reliable power, having a comprehensive maintenance and repair strategy is critical for keeping your operations running smoothly. With an Extended Service Coverage from Cat, you get added protection and peace of mind while limiting your expenses and down time. Extended Service Coverage is available for Cat prime and standby generator sets, switchgear, automatic transfer switches (ATS),
uninterruptible power supplies (UPS) and engine paralleling and integration controls (EPIC).

Choose from four flexible coverage options:

  • Silver
  • Gold
  • Platinum
  • Platinum Plus

Learn more about each option here.

Complimentary 5 Year Extended Service Coverage

Gold Level Extended Service Coverage

generator extended service

  • 5 year Gold level ESC is now included with your Cat GC standby generator set purchase.
  • Available on diesel D40 GC – D1250 GC gensets only.
  • Gold level ESC is a reliable coverage from Caterpillar. It covers key engine components, major castings, turbochargers, fuel injectors and water pumps.
View Gold Level ESC Brochure

c18 gensetPlatinum Level Extended Service Coverage

  • 5 year Platinum level ESC is now included with your Cat standby generator set purchase.
  • Available on diesel C4.4 – C32 gensets only.
  • Platinum level ESC is a reliable top choice coverage from Caterpillar. It covers the as-shipped consist of the generator set from the factory.
View Platinum Level ESC Brochure

Benefits of Extended Service Coverage

  • Parts and labor costs are covered and locked in
  • Caterpillar authorized technicians ensure repairs are done right the first time
  • Genuine Cat parts ensure proper and efficient operations
  • Simple terms with customizable coverage and deductibles
  • Less downtime to keep you productive
  • Ensured environmental compliance and safe operations
  • Service coverage anywhere you are with global coverage
  • Peace of mind knowing your power system is protected

Coverage You Can Count On

Regardless if your Cat generator or engine is new, used or rebuilt, each Extended Service Coverage plan is customized to meet your individual needs. For additional peace of mind, extend your maintenance and repair coverage by combining your Extended Service Coverage with a MacAllister Customer Support Agreement (CVA).

Contact us today to learn more about Extended Service Coverage for your Cat power system.

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MacAllister Power Systems

6300 Southeastern Ave
Indianapolis, IN 46203

(800) 382-1896

24-Hour Rental Hotline
866-622-7367

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